CA ACCOUNT / RECOVERY
Your saved code.
A way back in.
Use the recovery code you saved when creating your account or changing your password. Recovery replaces your password, invalidates your old code and signs out previous password sessions. It does not recover an enterprise or social-login account.
Checking recovery availability…
Save your replacement recovery code
Your old code is no longer valid. Keep this replacement in a password manager or secure offline location. Anyone with it may take over your account. This display is cleared when you leave.
If you have lost both your password and recovery code, this flow cannot establish your account ownership. Do not share passwords or recovery codes with support.
Account recovery is not certificate issuance
Recovering an account does not bypass authority permissions or certificate validation.